Shipping policy
This Shipping Policy outlines how Bonnyrigg Produce & Garden Supplies handles order processing, delivery, and shipping timelines.
Handling Time
Orders for in-stock products are typically processed within 1 working day.
Same-Day Dispatch
Orders confirmed and paid before 11:00 AM (Sydney time) are usually dispatched on the same day.
Orders placed after this time will be dispatched on the next working day.
Shipping Within Australia
We offer shipping across Australia.
Shipping costs for most metro areas are automatically calculated and added at checkout.
Remote Areas
- Additional freight charges may apply
- Our team will contact you to confirm any extra costs before processing your order
Estimated Delivery Time (Australia)
Orders are shipped via Australia Post or trusted courier/freight partners.
Estimated delivery times:
- NSW (ACT): 2–3 working days
- VIC: 2–3 working days
- SA: 2–3 working days
- TAS: 3–5 working days
- QLD: 3–6 working days
- WA: 5–8 working days
- NT: 6–9 working days
Delivery times are estimates and may vary depending on location, courier delays, or peak periods.
Click & Collect (Pick-Up Orders)
You can choose to pick up your order from our warehouse:
462 Elizabeth Drive
Bonnyrigg NSW 2177
Sydney, Australia
- You will be notified when your order is ready for collection
- Please ensure you bring your order confirmation
International Shipping
We offer international shipping via Air Mail.
Delivery Time
Estimated delivery: 2–4 weeks
In rare cases, delivery may take up to 12 weeks
Duties & Taxes
Customers are responsible for any import duties, taxes, or customs fees in the destination country.
Delays & Exceptions
Shipping times may be affected by:
- Public holidays
- Courier delays
- High-demand periods
- External events (e.g., disruptions or emergencies)
For updated delivery timelines, please contact our team.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: sales@bpgsupplies.com.au
Phone: 02 9823 6690
Last Updated
5th May 2026